Q: How long does it take to confirm my payment?

Most credit card payments will be confirmed instantly. PayPal payments can take up to 3 business days for some PayPal payment types such as e-Check.

It is our policy not to ship any items until payment is confirmed.

In very rare circumstances our bank may ask us to get further verification on Credit Card payments from you. This will take the form of a refund to your Credit Card statement which we will require you to confirm back to us. This process is designed to prevent the unauthorized use of your Credit Card. This usually only takes a day to come through and then we will ensure your order is pushed to the front of the picking queue so that you do not encounter delays as a result of this verification process.